Immigration Law Firm · Online Consultations
Immigration Law Firm · Online Consultations
These Referral Program Terms (Terms) apply to your participation in the referral program operated by SOLVi Pty Ltd ABN 16 658 861 182 (SOLVi, we, us or our) (Program).
By registering a referral, you agree to be bound by these Terms.
Our Privacy Policy applies to personal information we collect in connection with the Program.
If you do not agree to these Terms, you must not register a referral.
You may participate in the Program if you are at least 18 years of age. You do not need to be a current or former client of SOLVi.
You may refer any person who is at least 18 years of age and who is not already a client of SOLVi.
You must not register a referral in respect of yourself, or in respect of legal services to which you will be a party.
This clause applies if you are an employer, recruiter, agent, adviser, educator, representative, or in any other position of trust or influence in relation to the Referred Person, or if you owe a duty to any person in connection with them.
Before registering the referral, you must:
We may ask you to confirm in writing that you have complied with this clause, and may withhold a reward until you do.
By registering a referral, you warrant that:
No reward is payable where this warranty is untrue, and we may recover any reward already paid.
You register a referral by completing the referral form published on our website and providing the information requested, including your contact details and the name and contact details of the person you are referring (Referred Person).
Before registering a referral, you must obtain the Referred Person's consent to:
You warrant that you have obtained that consent and that you have made the Referred Person aware of our Privacy Policy where required by law.
We may decline to act on a referral, or withhold a reward, where we are not satisfied that consent was obtained.
A reward is payable only where a referral has been registered in accordance with clause 3.1 before the Referred Person engages us. We are not obliged to pay a reward in respect of a person who contacts us without a registered referral.
Where more than one person registers a referral in respect of the same Referred Person, only the first registration received by us is eligible for a reward. No reward is payable to any person who registers a later referral in respect of that same person.
Subject to clause 4.4, a reward becomes payable where the Referred Person:
within 30 days of the date on which you registered the referral (Referral Period).
If the Referred Person does not engage us within the Referral Period, the referral lapses and no reward is payable. You may register a further referral in respect of the same person at any time, and a new Referral Period will commence on that date.
Subject to clause 4.4, a reward may become payable in respect of any matter SOLVi accepts. The Program is not limited to any particular visa subclass, service, or category of client.
No reward is payable unless our professional legal fees for the matter are at least AUD $3,000, calculated in accordance with clause 5.1.
If a Referred Person first engages us for a matter below that amount and subsequently engages us for a matter of AUD $3,000 or more, a reward may become payable in respect of that later matter, provided it is entered into within the Referral Period.
The reward payable is up to AUD $500 per Referred Person, determined by our professional legal fees for the matter.
Our professional legal fees are the fees charged by SOLVi for legal services. They do not include any third party cost, whether or not that cost is paid through us. Third party costs include:
Our professional legal fees | On deposit | On final payment | Total |
|---|---|---|---|
AUD $10,000 and above | $200 | $300 | $500 |
AUD $5,000 to $9,999 | $100 | $150 | $250 |
AUD $3,000 to $4,999 | $50 | $50 | $100 |
Each reward is payable in two instalments:
All amounts stated are in Australian dollars, and all rewards are paid in Australian dollars.
Where a reward becomes payable, we will contact you to confirm this and to confirm the most appropriate method for you to receive it.
A reward may be paid by any of the following methods:
We will pay a reward by the method we consider most appropriate, having regard to any preference you express. Where a method is impractical, unavailable, or would cause us to incur unreasonable cost, we may pay the reward by another method listed in clause 6.2.
You must notify us of your election and provide any details we reasonably require within 30 days of the date we confirm the reward is payable. If you do not, the reward lapses and is no longer payable.
We will pay a reward within 60 days of receiving the details we require from you.
Every migration matter is different. Two people with similar backgrounds may face materially different pathways, timeframes, and costs, depending on matters that only emerge once our lawyers examine their circumstances.
Accordingly, you must not:
If you breach this clause 7, we may withhold or cancel any reward, whether or not it has become payable, and may remove you from the Program.
If a Referred Person becomes our client, they are entitled to the full protection of legal professional privilege and our duty of confidentiality. That protection is owed to them alone.
We cannot discuss with you the Referred Person's circumstances, the advice we give them, the fees they are charged, the progress of their matter, or its outcome, whether or not they have discussed those matters with you themselves.
The only information we will provide to you in relation to a Referred Person is whether a reward has become payable, and when.
If you are or become our client, the same protection applies to your matter.
Registering a referral does not make you our client. We do not act for you in connection with a Referred Person, and we give you no legal advice in connection with a referral.
Because a Referred Person's matter is theirs alone, you may not make a complaint, claim, request, or demand of us on their behalf, and you have no recourse against us in connection with their matter, their fees, or its outcome.
We can only accept a concern about a matter from the person whose matter it is. We will not engage with you in relation to a Referred Person's matter, because you are not our client in respect of it.
A Referred Person is under no obligation to engage us and is free to decide that we are not the right firm for them.
We may decline to act for any person, including where we do not believe we can properly assist them, where a conflict exists, or where acting would be inconsistent with our professional obligations.
No reward is payable where a Referred Person does not engage us, for any reason.
If a Referred Person withdraws, terminates their engagement, or their matter does not proceed to completion after the first payment has been made, no further instalment of the reward becomes payable.
We may change, suspend, or discontinue the Program at any time. Where reasonably practicable, we will publish notice of any material change on our website.
We may amend these Terms from time to time. Any amendment takes effect from the date stated in the updated Terms. If you register a referral after that date, you are taken to have accepted the amended Terms.
A change to the Program or to these Terms does not affect a reward that had already become payable before the change took effect.
We may remove you from the Program, and withhold or cancel any reward, if we reasonably believe you have breached these Terms or that your conduct is unlawful, misleading, or creates a risk to us, to a Referred Person, or to any other person.
We collect, use, store, and disclose personal information in connection with the Program in accordance with our Privacy Policy.
We will tell a Referred Person that they were referred to us, and by whom, where it is necessary or appropriate to do so.
These Terms, together with our General Terms and Conditions and Privacy Policy, set out the entire agreement between you and us in relation to the Program.
Nothing in these Terms excludes, restricts, or modifies any right or remedy conferred by law, including under the Australian Consumer Law, that cannot lawfully be excluded, restricted, or modified.
These Terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland, Australia.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be read down to the extent necessary or, if that is not possible, severed, and the remaining provisions will continue in full force and effect.
A failure or delay by either party to exercise a right, power, or remedy does not operate as a waiver of it. A waiver is only effective if it is in writing.
You must not assign or transfer your rights under these Terms. A reward is payable only to the person who registered the referral.
In these Terms, unless the context requires otherwise, the singular includes the plural and vice versa, a reference to legislation includes any amendment or replacement of it, including and similar expressions are not words of limitation, and headings are for convenience only and do not affect interpretation.
If you need to contact us about the Program or these Terms, you can contact us using the contact details published on our website.
SOLVi Pty Ltd
